Additional information on the site list include, the store address, the operational status and the Customer SMS notifications. To add an additional site, click on the ‘Add a Site’ button in the upper right hand corner of this page. Sites are searchable by their Name or Site Number. To access sites, you can either click on a specific site in the map view on the project home page or view the site list by selecting either the ‘View Site’ button on the upper right hand corner of the map or under project info. This is also where Pickup Instructions can be customized via pick up type. If you utilize different terminology for pickup types (example: In-Store Pickup rather than Pickup), these can be changed via ‘Edit Custom Labels’ on the right hand side of the Project homepage. You will work closely with your Customer Success Manager to configure this messaging. Please note these messages cannot be longer than 120 characters. The messages can be customized to match your brand’s nomenclature and voice. curbside) and based on the customer event (Order Created, Order Ready, Customer Arrived). Messages can be created based on pickup type (in store vs. Notifications refer to the customer facing massaging with the Flybuy pickup experience. Your Customer Success Manager and/or home page of each project includes: map of the site locations, notifications (customer facing messaging), teams, project info, and staff dashboard activations. Questions on the projects you have access to, please reach out to Sandbox projects are utilized for testing while projects with yourīrand name typically have sites in production. To access your projects, select ‘Manage Project’ on the one you would like to view. The project specifically is where your sites are configured with the Flybuy Pickup experience. This page will show your brand’s projects with Flybuy. Here, click on the Merchant Portal Button to access your projects. The main area you will utilize on the home page is the Flybuy Pickup section. From there, you will be prompted to login to an existing account or create one if you are a new user.Īfter logging into the Merchant Portal, you will be directed to the account home page. To login, go to and select the login button. The Flybuy Merchant Portal is the service portal for your brand’s Flybuy Pickup project encompassing: customer messaging, configuring settings, pickup areas and more. Pickup Merchant Portal Projects Notifications Sites Configurableĭashboard Notifications Premises SMS Notifications Pickup
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